Delivery timing

The following relates to our delivery policy of online orders: Our delivery partner is Royal Mail.

Please note your product(s) will be shipped to you directly by using Royal Mail, therefore shipping times can vary. You will only be charged one shipping cost, should we need to dispatched items separately.

UK MAINLAND

For orders placed before 12 noon on a Tuesday and Friday, we aim to dispatch within 24 hours. Postal charges apply. We aim to arrange kerbside pick up orders within 24 hours of the order.

NORTHERN ISLAND/CHANNEL ISLANDS:

For orders placed before 12 noon on a Tuesday and Friday, we aim to dispatch within 24 hours and deliver within no more than 2-4 working days.

EUROPE:

For orders placed before 12 noon on a Tuesday and Friday, we aim to dispatch within 24 hours and deliver within between 3 and 5 working days. Delivery costs will vary according to country of receipt.

INTERNATIONAL:

For orders placed before 12 noon on a Tuesday and Friday, we aim to dispatch within 24 hours and deliver within between 2-7 working days. Delivery costs will vary according to country of receipt.

 

Tracking your delivery

You will be sent tracking information via email from our WIX service once your order has been dispatched. All deliveries require a signature on receipt.

 

Note

During our busy sale period, delivery's may take a little longer than usual. We can not guarantee stock availability for all sale items at time of ordering, from picking in store! Should this happen we will contact you asap by phone or by email to inform you. Some items may require a higher shipping charge usually by exception only and in this instance we will notify you by email. 

Any duty or taxes incurred in the country of destination are the sole responsibility of the customer.

9-11 High Street
Newmarket
Suffolk
CB8 8LX

©2020 by Martha V Ltd